Dashboards

Explore is more than just pretty dashboards. It’s a comprehensive customer analytics toolkit that helps you measure and optimize every interaction a customer has with your business. It integrates seamlessly with every Zendesk channel, so your team always has the data to make better decisions.

 

Let best practices lead the way

We’ve done the heavy lifting and pre-calculated common customer service metrics for you, so you can start measuring your customer data right away.

 

Slice-and-dice everything

Filter your data by team, date, or custom field to dial in on any part of your business.

 

Drill down and dig in

Break down trends in your customer data or take a look at granular ticket level details to see which underlying factors drive performance.

 

Share with your team

Publish live dashboards, schedule automated delivery, and make sure everyone is in the know.

 

Export your findings

Download customer data in a variety of formats—CSV, Excel, PDF, or Image to use as you see fit.

 

Get your data faster

Respond to customers and make operational decisions on the spot so you don’t fall behind.